Our Services

Our signature product, “Career Passport” is a therapeutic model of job training for at-risk populations that allows instructors or counselors to combine proven business tools with work related counseling and psycho-education. The model and curriculum has been customized for the Federal Department of Labor, Department of Justice, Chicago Housing Authority, the Chicago Mayor’s Office of Workforce Development and others. The model serves:

• Re-entry clients, women or men,
• Chicago Housing authority residents
• Men with UUW charges
• Survivors of domestic violence
• At-risk youth
• Transitioning homeless

Participants un-learn and replace survival and addictive logic with learning logic and career identity. Business lessons teach how to connect with supervisors, convey reliability and professionalism, and quantify business value despite having little or no work history. Action learning and expressive therapy elements keep even distracted participants engaged and bought in.

Each trainee receives:

• a strength based skill assessment to present employers
• time management and weekly goals sheets
• advanced active listening tools
• resume, career maps, and networking tools
• custom business cards for job seekers

Founding partners Mark Kaufman and John Suffern specialize in design, implementation and measurement of city and regional workforce development training models. Training and consulting is offered in the following areas:

• Applying Accelerated Learning Tools to Job Training Instruction
• Train-the-Trainer in Work-Related Therapies for At-Risk Populations
• Focusing: Customized Peer Mentoring for At-Risk Populations
• Performance Measurement for Funder Outcomes
• Teambuilding for Regional Partnerships
• Job matching technology

QuietAgent is a web based technology solution that provides workforce development agencies with a totally new solution for recruitment. The aim of QuietAgent is to deliver a simple, secure and quality model for matching people and employment and career opportunities.

QuietAgent is currently in use by CAN in a Department of Labor program with 10 workforce agencies working collaboratively using QuietAgent.

The Milwaukee Workforce Investment Board has also invested in QuietAgent linking 6 agencies in Milwaukee County for job placement.

QuietAgent can assist an individual agency or group of agencies increase their job matching and retention performance.